Privacy Policy

At ChatVexa (https://chatvexa.online), we respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and AI chat services.

1. Information We Collect

ChatVexa does not require users to create an account to use our AI chat service.

We may collect limited information, including:

  • Messages, questions, or text that users voluntarily enter into the chat interface
  • Basic technical information such as browser type, device type, operating system, and IP address (used only for security and analytics)

⚠️ We do not knowingly collect sensitive personal information, including:

  • Passwords
  • Financial or payment details
  • Government-issued identification numbers

Users are advised not to submit sensitive personal data while using our chat services.

2. How We Use Information

We use collected information strictly to:

  • Provide AI-powered chat responses
  • Improve chatbot accuracy and website performance
  • Monitor usage, prevent abuse, and maintain platform security

We do not sell, rent, or trade user data to third parties for marketing or advertising purposes.

3. AI and Third-Party Services

ChatVexa uses third-party AI and chat service providers to generate responses.

  • Chat messages may be temporarily processed by these AI providers solely to generate replies
  • We do not control the internal data-handling practices of third-party AI providers
  • We choose providers that follow industry-standard privacy and security practices

No permanent storage of conversations is intended beyond what is necessary for service functionality.

4. Cookies and Tracking Technologies

ChatVexa may use cookies or similar technologies to:

  • Improve user experience
  • Understand basic site usage and performance trends

You can disable cookies at any time through your browser settings. Disabling cookies may affect some site functionality.

5. Data Security

We implement reasonable technical and organizational safeguards to protect information against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no online system can be guaranteed as 100% secure, and we cannot ensure absolute security of data transmitted online.

6. Children’s Privacy

ChatVexa is not intended for children under the age of 13.

  • We do not knowingly collect personal information from children
  • If we become aware that such information has been collected, we will take steps to remove it promptly

7. Your Privacy Rights (U.S. and International Users)

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request deletion of your data
  • Object to or restrict certain data processing activities

To exercise these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

  • Any changes will be posted on this page
  • The “Last updated” date will be revised accordingly

Your continued use of ChatVexa after updates indicates acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:

📧 Email: support@chatvexa.online
🌐 Website: https://chatvexa.online